AFS – Services

A.F.S. provides professional program management and value-added services designed to increase the lifetime value and profitability of our clients’ customers. Our Goal is to help our clients retain their existing customers and to help optimize the income generated from customers. Our services include:
   •  A consultative account team to manage the daily operations for your program, assuring that the procedures are communicated throughout the organization, evaluating program effectiveness, and assuring the quality of the customer experience.
   •  E-commerce program development management is available from a staff experienced in online transactions . Shopping cart technology, inventory availability and payment processing can all be integrated with our system.
   •  Our staff is trained to handle your orders from beginning to end: invoicing, billing,  packaging and shipping
   •  Assistance in managing e-mails and telephone calls from customers
   •  Our client-dedicated Account Services Teams work as consultants to our clients’ to deliver program success, management information, and customer satisfaction.